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Technical Service Representative

Currently, Meijer is seeking aTechnical Services Representative (TSR). Works with the Distribution Facilities Maintenance team to provide support for the regional area business units. Maintains equipment used in food processing, warehouse operations, PCs, printers, servers and network infrastructure, and various other equipment as assigned with the objective of retaining or restoring an assembly, component, or asset to a state in which it can perform its required function. These actions may include the combination of all technical and corresponding administrative, managerial, and supervision actions. Accountable for 200% Safety Self and others.
Job Duties/Responsibilities:
Maintains equipment at assigned Distribution, Logistics, and manufacturing (food) production.

Maintains and supports preventative maintenance schedules

Monitors Computerized Maintenance to insure all service events are completed

Maintains clean and organized shops

Maintains and is responsible for accurate assigned tool and parts inventories

Attend all required equipment service training

This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

Qualifications:

Two year degree or equivalent experience required

Two years of field experience preferred

Working knowledge of service equipment

Strong problem solving skills

Ability to effectively troubleshoot software applications for equipment operating systems

Must be able to participate in emergency 24/7 on-call rotation schedule

Proven knowledge of network equipment and technologies

Valid/unrestricted driver s license

CompTIA A+ Certification

Proficient in use of PCs, mobile hardware & current communications technology

Strong mechanical and electrical aptitude, including 480V A/C

Strong customer service focus and orientation

Exceptional written and verbal communication skills



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